Reception Basics
Oftentimes, the first team member a patient speaks with is your front desk receptionist. A receptionist can have a big impact on how a patient feels about the dental practice as a whole. Our dental consultant provides receptionist basics, such as how to answer the phone correctly, communicate through challenging conversations, and ensure a patient makes an appointment.
Communication Skills
No matter the role your employee has, their communication skills need to be refined. The way they speak to a patient or potential patient can set the tone for your dental practice. Elite Dental Training will work with your entire staff to educate them on the importance of proper communication skills and tips on how to deal with challenging patients.
Dentrix Training
Software programs are necessary for ensuring a functional dental practice. Our dental consultant can provide your staff with Dentrix training, ensuring they know the ins and outs of the software.
Insurance Billing
Insurance can be a frustrating aspect of your dental practice. However, it’s often necessary to ensure your patients remain loyal to you. Elite Dental Training can go through insurance billing with your staff to ensure they help patients maximize their dental benefits.